Coronavirus (COVID-19)

Updated: April 7, 2020



Elections: April 7 is Election Day. Check here for poll locations (several have changed). If you have an absentee ballot, please drop it in the drop box located in the City Hall parking lot (upper level), 222 Lewis Street. Your ballot must be received by April 7 at 8 p.m. If you plan to mail your ballot, it must be POSTMARKED April 7.

Facial coverings: The CDC now recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. See more information here

Community Care: The City has created a comprehensive website for community resources including food assistance, social and emergency services, financial resources, and more.



Access City services

On-site bill-pay: The City has provided a self-help, bill-pay service between its main doors, accessed from the upper (Lewis St.) parking lot.

City services online: Many City services can be accessed online including obtaining permits, reporting potholes, scheduling refuse pick-ups, and completing license applications. Check for more information or call 715-425-0900.

Closures, cancellations, and service updates

Building closures: All City buildings are CLOSED to the public. 

Court: All initial court appearances for March, April, and May have been CANCELLED. All initial appearances are rescheduled to June 4, 2020. Pre-trials scheduled for April 15, 2020, will be conducted by phone. All defendants will be receiving a letter from the court. Contact the court if you have questions or do not receive a letter at 715-426-3429 or

City Council meetings The City Council will meet monthly on the fourth Tuesday of each month. See here for agendas and minutes. All City advisory, committee, and board meetings are CANCELLED at least through April.

Garbage/recycling: Advanced Disposal (the City’s residential refuse hauler) will not collect any refuse or recycling that is not properly contained in the bin/cart that was issued for such purpose.

Parks and playgrounds: Parks are open to the public, but users are advised to adhere to social distancing guidelines. Playgrounds are CLOSED.

Police Department: Persons needing to contact the police department can do so by calling 715-425-0909 or by using our online contact form to report any non-emergency matters. Between 9 a.m.-5 p.m., calls are answered locally. Outside of that time frame, calls are answered by the Pierce County Sheriff Department. In the case of an emergency, please call 911.

Recreation program: You will receive a full refund if we cancel an activity due to COVID-19. April 6 and April 20 swim sessions are cancelled. Questions? Call 715-425-0924.

River Falls Shared-Ride Taxi: Hours of operation have been modified and new restrictions implemented. See here for more.

Business and retail

The River Falls Chamber of Commerce and Tourism Bureau has posted information on their website including:

Preventative measures

Remember—there are no medications or vaccines to protect us. Physical separation is the best way to stop this virus from spreading further.

Here’s what we are asking:

  • Stay at home.
  • Limit your physical interactions to the same people during this time. Less than five people total will help us stop the virus from spreading.
  • Keep at least 6 feet apart from others and avoid direct physical contact.
  • Limit the amount of time you spend making essential trips to the grocery store or to pick up medication.
  • Make essential trips no more than once a week.
  • And stay in touch over the phone with your family and friends as much as possible. We all need support through this time.
  • Also, continue to wash your hands with soap and water regularly.

 Resources and information

Center for Disease Control and Prevention (CDC)

Wisconsin Department of Health Services

County public health sites 

The public may also contact 211 for updated information or questions about COVID-19.